Service After the Sale: Because Solar Is a Long-Term Investment

Installing solar is exciting. The panels go up, the system turns on, and you start producing your own power. But what happens after the sale?

At Greater Texas Solar, we believe that’s when the real relationship begins.

Solar Is Not a “Set It and Forget It” Investment

Solar systems are designed to last 25+ years. Inverters may need replacement over time. Batteries need firmware updates. Monitoring systems require occasional troubleshooting. And sometimes — especially in the Texas Hill Country — weather, wildlife, or simple wear and tear can create unexpected issues.

When you invest in solar, you’re not just buying equipment. You’re choosing a company to stand behind that equipment for decades.

Continuing Education: Staying Ahead of the Curve

Technology in the solar and battery world changes fast.

Our team participates in ongoing manufacturer training and continuing education so we stay up to date on:

• The latest battery software and firmware updates

• New inverter technologies and troubleshooting techniques

• Code changes and safety requirements

• Product recalls and performance improvements

  
  

We don’t just install systems — we make sure we fully understand them. That allows us to diagnose issues quickly and keep your system operating at peak performance.

When Other Companies Disappear

Unfortunately, we regularly get calls from homeowners who were installed by out-of-town companies that:

• Went out of business

• Were bought out

• Stopped servicing rural areas

• Don’t return calls

• Won’t drive back out to the Hill Country

Many large companies will gladly make the drive to install a system and collect the check. But when a warranty claim, monitoring issue, or inverter fault pops up years later, rural customers often find themselves without support.

That’s where we step in.

We Service Systems We Didn’t Install

If your original installer is nowhere to be found, you still have options.

We service and troubleshoot systems installed by other companies — including:

• Inverter errors and replacements

• Monitoring issues

• Battery diagnostics

• Performance checks

• Storm or wildlife damage

• Warranty coordination with manufacturers

Our goal is simple: get your system back online and working the way it should.

Rural Service Matters

Serving the Texas Hill Country means serving rural customers. We understand that many of our clients:

• Live outside city limits

• Depend on well pumps

• Experience more frequent outages

• Rely on battery backup for peace of mind

We don’t shy away from distance. Supporting rural homeowners and landowners isn’t an inconvenience — it’s part of who we are.

Local, Accessible, and Accountable

When you call Greater Texas Solar, you’re calling a local team. We’re here. We answer the phone. And we show up.

Solar should bring peace of mind — not frustration when something needs attention.

If you already have a system and need service, or if you’re considering solar and want to make sure you’re choosing a company that will be here long term, we’d love to talk.

Because at the end of the day, service after the sale isn’t an add-on.

It’s the whole point.